Below is a list of our most frequently asked question but don't hesitate to get in touch if your query is not explained.
I've just had a chimney fire, is it ok to use my fire?
A chimney fire burns at over 1000 degrees and can damage your chimney and allow gasses to escape. these fire gases may leak from you chimney and cause a fire or pose a carbon monoxide risk. Get your chimney inspected after a high temperature event to make sure it is safe to use.
How long will it take to get my chimney swept?
Depending on the size and condition of the flue and fireplace, work should be completed within the hour for a standard two-story open fireplace and flue.
What should I do before the 'sweep' arrives?
Don't light a fire 24 hours before the chimney is swept. Please remove any objects on or around the fireplace. Remove any waste and ash from your appliance
What should I expect to happen when the sweep arrives?
How often should I have my chimney cleaned?
That depends on the type of fire and fuel burned, have a look at the table below for guidelines.
|Wood burning fires||Quarterly when in use|
|Solid fuel fires||Once a year if using smokeless coal|
|Solid fuel fires||Twice a year if using coal|
|Oil fires||Once a year|
|Gas fires||Once a year if cleaning is applicable|